Withdrawal

Posted:08.03.2015, 13:06

Hi TDAT, it's been awhile since I have posted or visited this site. I stopped gambling fo awhile, had some health issues. About 6-7 weeks ago I deposited at Winbig21 and Casino Royal Club. Won at both. $612 at Winbig21 and $744 at Casino Royal Club. Sent in docs and haven't heard a word. They don't respond to emails and when I go to live chat, they ignore me until I go away. Was wondering if you could do anything for me. User name at both Casinos is sanaj49. This would really help with some of my medical bills. Thanks so much!

**Moderator**

sanaj49, Hi there. Sorry to hear about that. Both of those casinos pay very slowly and many members have complained about them. We changed their status to not recommended some time ago. I will send them an email, but winbig ignores my emails also. In the mean time please keep trying to contact them. Hopefully they will pay.

Posted:09.03.2015, 06:43

Thanks TDAT, I'll continue to send emails

**Moderator**

sanaj49,

I sent some emails on your behalf, but I'm not very optimistic about getting a quick reply. That said, it is great to see you again and I hope you win some money at a fast paying casino soon! PS: I would not deposit at those 2 casinos again if I were you. Stick to the "old reliable" casinos plllllease.

Posted:09.03.2015, 17:09

generaly winbig casino pay up to 4/5 business days by ewallet option , chek must be more long to go

I cashed out before there and I was paid in time , but I had always to ask after it and each time I asked a free chip ( before it worked , not now lol )

at this time I have one pending since march 4 , and it was told me that I get my money this night or tomorrow morning

I had to send again some documents because I havent play here for a while , so they asked utility bill only

I will see if my money is here this night or tomorrow lol , and I will let you know

I speak at live help with richard , he is a nice person , try to have it , but im not sure he is for english players , he speaks french with me

Posted:10.03.2015, 18:36

Thanks guys, I'll never, ever deposit with them again!

Posted:22.03.2015, 21:29

I am sorry I m late

I had problem with my new computer with the forum

I use google chrome and I have no problem to access in my websites , I say all I use generaly , all , but the only one with doesn't worked , is noluckneeded lol :'(

I send a word on your fb ( message to Joe ) he was nice he answered very promptly , but we had no the solution , he gave me a link but it doesnt worked

so I tried to come here with internet explorer and I had the same message error , but I excecuted it because I kwon you are not a VIRUS LOL

so now , I wanted to let you know that after waiting 10 business days and after to be very angry with them , I get my money and I closed definitely this rival

I m happy to see you again

**Moderator**

samsarah1, I am glad you got paid and are back!

Posted:23.03.2015, 07:09

thanks u

and me too

Posted:02.04.2015, 09:14

Well I finally got paid from Winbig21, it only took 3 months! Still waiting for CasinoRoyalClub. Thanks TDADT for sending emails on my behalf and thanks Samsarah for the encouragement.

Posted:05.04.2015, 19:09

Posted:15.05.2015, 16:40

Glad to hear you guys got your money! We in the US don't get alot of options when withdrawing

Posted:16.05.2015, 06:33