What's with Intertops?

Posted:08.03.2007, 14:29

Just tried to make a deposit at Intertops using my Netspend Visa, which by the way I use all the time and had just used at Pantasia, and was locked out of my account. I called Customer Service and asked the lady why I was locked out. She told me that my credit card had been denied by my bank. She kept trying to tell me that I needed to contact my bank and see if I had exceeded my limit(?). She also told me that I wouldn't be able to use that card there again. I never could make her understand that my deposit never made it to be rejected because they just locked my account right in the middle of the transaction. I know my card works because I turned right around and used it at Pantasia again.

I know I have gripped about Intertops before but I am really PO'd with them now.

**Moderator**

anniemac, what is your acct#?

I can usally get that sort of thing fixed easy

you can always send me personal messages
for individual account problems

Posted:08.03.2007, 15:20

I think they may be having problems. I had some problems depositing, too, but it finally went through.

Good luck!

Posted:08.03.2007, 17:57

Yup, me too, got locked out of my account 3x the other day, they had to keep resetting my account so I finally said the heck with it....went somewhere else.

Posted:08.03.2007, 20:57

They will lock your account if your card is denied more than once in the same 24 hour period I had to call to get mine unlocked emails didn't work for me

**Moderator**

Posted:08.03.2007, 21:34

Your Quite Welcome

Posted:09.03.2007, 11:00

Well, that may be however, I had not tried to deposit for several days and my last deposit was on my netspend card. Guess I will never know but still think I will give them a break for a while.

**Moderator**

anniemac, I emailed your acct# so should be fixed
soon

I will send you a persoanl message as soon as I hear