Same Casinos with different name

Posted:23.01.2011, 17:51

I have been playing at different casinos about seven years. Usually they all have been offering free birthday bonus automatic.

Well, today is my birthday and I contacted live chat Casino Euro and Bettson. And what happended. The same live chat person was answering in both those casinos with same answer. No bonus at the moment.

So, CASINO EURO and BETSSON -casinos are THE SAME, just different name. I have been customer in CASINO EURO about 7 years, BETTSON about one year.

I was laughing a lot, when chatting first with Mårten in CasinoEuro, and ten minutes later the same guy in Betsson. LOL !!!!!

I have been thinking that casinos would give more and better bonus because of the competition between different casinos. But they are just taken more of your money, less winnings etc. etc.

Any comments?

Greetings from Finland.

Posted:23.01.2011, 18:01

By the way, when I asked from Mårten, when chatting wiht BETTSON -casino, about this, he gave me no answer. DO NOT PLAY CASINOEURO OR BETTSON!!!!

Posted:23.01.2011, 18:06

Well, life is shit and then you die, without winning nothing, or If you have won, someone else get the money you won. LOL

**Moderator**

JiiPeeS,

Welcome to noluckneeded!

Remember that casinos in the same group share live chat support, so different casinos can have the same people anwering questions and still be different casinos, that happens all the time.

In any case, Those 2 casinos are not recommended here. Check the casino review section for good casinos: http://www.noluckneeded.com/website-profiles.php

Posted:23.01.2011, 22:37

Here is UNEDITED copy-paste from chat with CASINOEURO - I bolded intresting detail - which is that I have signed in CASINOEURO and started live chat with their support. And the guy - Mårtin says: "Welcome to Bettson" !!!

After that I logged into BETTSON-casino asking the same question, and the same guy was chatting with me. I asked about CASINOEURO versus BETTSON i.e. what's the name of the game? He ended the chat and I never got it into my email.
-----------------------------------------------------------------------------------------

This is an automated email. The following information is the transcript of the chat session you just had with our customer service agent. Your session ID is 783641.Please save this for future reference
Time Details
01/23/2011 11:46:35PM System: "http://www.casinoeuro.com/en/index.jsp"
01/23/2011 11:46:35PM System: "Welcome to the English CasinoEuro Support."
01/23/2011 11:46:37PM Session Started with Agent (Mårten)
01/23/2011 11:46:37PM Jukka: "Just asking, if you have any birthday bonus available, llike it has use to been during before, atleast since 2003..."
01/23/2011 11:46:59PM Agent (Mårten): "Hello Jukka, welcome to Betsson Support, my name is Mårten."
01/23/2011 11:47:29PM Agent (Mårten): "We will send you email if we have any bonus for birthday. We are giving out at sometimes."
01/23/2011 11:47:55PM Jukka: "Hi Mårten Smile. Just asking about the birthdaybonus, your casino (as most) has been given during many years. Well, today is my birthday...."
01/23/2011 11:48:56PM Jukka: "And I have been your customer so many many years...."
01/23/2011 11:50:13PM Agent (Mårten): "Happy birthday. At the moment we do not have any bonus to give. We will send you email as soon we have."
01/23/2011 11:52:49PM Jukka: ""Nice". "Very nice". Not your fault... but bad bad customer service, since last year for example... bye"
01/23/2011 11:53:26PM Jukka: "And I Have been played at you casino with quite nice money.... but thanks for nothing..."
01/23/2011 11:54:31PM Agent (Mårten): "We are fair to all the customer and at the moment we do not have any birthday bonus. As soon we have a bonus for you we will send you a email."
01/23/2011 11:54:42PM Agent (Mårten): "Have a good night and happy birthday."
01/23/2011 11:54:45PM Agent sent nudge
01/23/2011 11:54:46PM Session Ended
-------------------------------------------------------------------------------------------
Never play CASINOEURO or BETTSON !!!!
Here is UNEDITED copy-paste from chat with CASINOEURO - I bolded intresting detail - which is that I have signed in CASINOEURO and started live chat with their support. And the guy - Mårtin says: "Welcome to Bettson" !!! After that I logged into BETTSON-casino asking the same question, and the same guy was chatting with me. I asked about CASINOEURO versus BETTSON i.e. what's the name of the game? He ended the chat and I never got it into my email. ----------------------------------------------------------------------------------------- This is an automated email. The following information is the transcript of the chat session you just had with our customer service agent. Your session ID is 783641.Please save this for future reference Time Details 01/23/2011 11:46:35PM System: "http://www.casinoeuro.com/en/index.jsp" 01/23/2011 11:46:35PM System: "Welcome to the English CasinoEuro Support." 01/23/2011 11:46:37PM Session Started with Agent (Mårten) 01/23/2011 11:46:37PM Jukka: "Just asking, if you have any birthday bonus available, llike it has use to been during before, atleast since 2003..." 01/23/2011 11:46:59PM Agent (Mårten): "Hello Jukka, welcome to Betsson Support, my name is Mårten." 01/23/2011 11:47:29PM Agent (Mårten): "We will send you email if we have any bonus for birthday. We are giving out at sometimes." 01/23/2011 11:47:55PM Jukka: "Hi Mårten

. Just asking about the birthdaybonus, your casino (as most) has been given during many years. Well, today is my birthday...." 01/23/2011 11:48:56PM Jukka: "And I have been your customer so many many years...." 01/23/2011 11:50:13PM Agent (Mårten): "Happy birthday. At the moment we do not have any bonus to give. We will send you email as soon we have." 01/23/2011 11:52:49PM Jukka: ""Nice". "Very nice". Not your fault... but bad bad customer service, since last year for example... bye" 01/23/2011 11:53:26PM Jukka: "And I Have been played at you casino with quite nice money.... but thanks for nothing..." 01/23/2011 11:54:31PM Agent (Mårten): "We are fair to all the customer and at the moment we do not have any birthday bonus. As soon we have a bonus for you we will send you a email." 01/23/2011 11:54:42PM Agent (Mårten): "Have a good night and happy birthday." 01/23/2011 11:54:45PM Agent sent nudge 01/23/2011 11:54:46PM Session Ended ------------------------------------------------------------------------------------------- Never play CASINOEURO or BETTSON !!!!Here is UNEDITED copy-paste from chat with CASINOEURO - I bolded intresting detail - which is that I have signed in CASINOEURO and started live chat with their support. And the guy - Mårtin says: "Welcome to Bettson" !!! After that I logged into BETTSON-casino asking the same question, and the same guy was chatting with me. I asked about CASINOEURO versus BETTSON i.e. what's the name of the game? He ended the chat and I never got it into my email. ----------------------------------------------------------------------------------------- This is an automated email. The following information is the transcript of the chat session you just had with our customer service agent. Your session ID is 783641.Please save this for future reference Time Details 01/23/2011 11:46:35PM System: "http://www.casinoeuro.com/en/index.jsp" 01/23/2011 11:46:35PM System: "Welcome to the English CasinoEuro Support." 01/23/2011 11:46:37PM Session Started with Agent (Mårten) 01/23/2011 11:46:37PM Jukka: "Just asking, if you have any birthday bonus available, llike it has use to been during before, atleast since 2003..." 01/23/2011 11:46:59PM Agent (Mårten): "Hello Jukka, welcome to Betsson Support, my name is Mårten." 01/23/2011 11:47:29PM Agent (Mårten): "We will send you email if we have any bonus for birthday. We are giving out at sometimes." 01/23/2011 11:47:55PM Jukka: "Hi Mårten

. Just asking about the birthdaybonus, your casino (as most) has been given during many years. Well, today is my birthday...." 01/23/2011 11:48:56PM Jukka: "And I have been your customer so many many years...." 01/23/2011 11:50:13PM Agent (Mårten): "Happy birthday. At the moment we do not have any bonus to give. We will send you email as soon we have." 01/23/2011 11:52:49PM Jukka: ""Nice". "Very nice". Not your fault... but bad bad customer service, since last year for example... bye" 01/23/2011 11:53:26PM Jukka: "And I Have been played at you casino with quite nice money.... but thanks for nothing..." 01/23/2011 11:54:31PM Agent (Mårten): "We are fair to all the customer and at the moment we do not have any birthday bonus. As soon we have a bonus for you we will send you a email." 01/23/2011 11:54:42PM Agent (Mårten): "Have a good night and happy birthday." 01/23/2011 11:54:45PM Agent sent nudge 01/23/2011 11:54:46PM Session Ended ------------------------------------------------------------------------------------------- Never play CASINOEURO or BETTSON !!!!

Posted:23.01.2011, 22:51

Posted:24.01.2011, 01:18

**Moderator**

JiiPeeS, Like I said... try some good casinos with good player reviews. You can do much better than Bettson and Casino Euro.

As far as shared chat support goes, it is very common. Every group of casinos shares chat support.

As far as gambling goes, everyone looses eventually. It is entertainment, not a money making hobby.