Question About 50 States Casino


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Question About 50 States Casino
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PostPosted:19.06.2009, 18:38 Reply with quoteBack to top

Hi guys,
I am just wondering if anyone else recieved an email from 50 states casino saying they made a deposit today but they didn't make any deposit!!
I logged on to my email today and there was an email with the subject line "deposit confirmation" from 50 states casino. This took me by complete surprise because I had to take the kids to the dr today, so we were gone most of the day. I didn't make any deposit anywhere.
Since my regular PC is in the shop being reformatted, I downloaded and installed 50 states to my laptop and logged on to find a balance of .20c.
Yes... that's right!! Twenty cents!! And to top that off there was a message for me saying I had been creditted with my bonus of .05c!

Did anyone else receive this email??? Question
I'm just wondering. Rolling Eyes

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TDTAT
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PostPosted:19.06.2009, 22:00 Reply with quoteBack to top

LadyLucky, Probably just a mistake, ignore it or ask the casino Thumbup
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Age: 61
Joined: 22 Oct 2008
Posts: 503
Likes: 18
Location: LuckyLand!!
24358.00 NLN Dollars
Tournament Dollars


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PostPosted:20.06.2009, 14:41 Reply with quoteBack to top

« TDTAT » wrote:
LadyLucky, Probably just a mistake, ignore it or ask the casino Thumbup


Thanks TDTAT

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50 states explained "bonus"
Age: 61
Joined: 22 Oct 2008
Posts: 503
Likes: 18
Location: LuckyLand!!
24358.00 NLN Dollars
Tournament Dollars


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PostPosted:20.06.2009, 16:46 Reply with quoteBack to top

I just want to drop a line that 50 states sent me an email explaining the "bonus" added to my account. Apparently they had a slight problem with two slots.... they stated in an email..
Quote:
A few hours ago you should have received an email which contained the message that we received a deposit from you totaling $.05.

This message was generated by our system and should actually have stated that you were receiving a refund from us due to the fact that we had a problem with several video slots. A bug was discovered which affected Dioblo 13& Dougies Delights.

As a result of this bug some players may have been disadvantaged when playing these games and hence our software provider Top Game has decided to compensate everyone who played these affected games.

The affected games have of course been fixed and as you can tell we are in the process of crediting all players as we speak.

However we do owe you two sincere apologies, one for the fact that we had a bug on some of our games and the second for the faulty email which was sent to you earlier.

Let me reassure you that no money was taken from any player and we are taking firm steps to ensure nothing like this will happen again.

Once again I offer my sincere apologies on behalf of Top Game platform and the Casino Management for this situation and any inconvenience that was caused to you and I hope to see you visiting us again soon.


I want to say "thank you" to 50 states casino for informing me of this without my even asking. Kudos!

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