OrangeGamez Casino Reviews | Casino Reviews and Complaints

**Moderator**

cllaire, Hi! Sorry there should be a listing for it on the payments page.
Sounds like your emails are getting blocked by your service provider.

Posted:09.07.2010, 12:15

**Moderator**

rharlow, Hi! Have you sent in all of your identity documents including the fax back form, copy if id and utility bill?

Posted:13.07.2010, 12:07

still no response ,couldn't find the faxback form at their site ,so just documents were sent about week ago ,cashier still shows PROCESSING

, few days ago I contacted them from my 2nd email mail.com but it is worthless ,I think I lost 25 pounds

**Moderator**

cllaire, Hi! You withdrawal is for 25 pounds? Did you win on a free chip? If you won on a free chip, a deposit must be made to withdraw winnings. Make sure you are sending your emails to both email addresses and that you have added the addreses to your safe list. Casino emails get blocked by people's service providers all the time.

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Expired Link. Check out our Casino Bonus Forum for a list of current bonuses.

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Expired Link. Check out our Casino Bonus Forum for a list of current bonuses.

Posted:13.07.2010, 12:22

withdrawal is for 179 pounds ,25 is my deposit ,I will try ....

Expired Link. Check out our Casino Bonus Forum for a list of current bonuses.

now

**Moderator**

cllaire, Make sure to add both addresses to your safe list. Casino emails get blocked all the time. Other members have been paid and so I suspect the emails from the casino are being blocked by your email service provider.

Posted:13.07.2010, 12:51

I've mailed all suggested addresses. I don't even get a response other than one last week that said we have no new information (after 3 weeks) on your withdrawal. Seriously! What does that mean? We have no additional info on your withdrawal, email us again next week? LOL. That's customer service?

It's been 18 business days. It's ridiculous at this point. I am tired of being lied to (its being processed etc), and without live help now I'm just being ignored. On my own I sent my ID, and copy of my utility bills, even though after asking them if they needed them 3 times I received no response.

I obviously will infomr ewallet (not that they will care, they obviously have behind the scenes relationships with these casinos) regarding them being a scam site and who knows, maybe leverage my blog/ seo/ sem skills to jump into some of their traffic and warn people that they are thieves, and do not pay.

I am just taken aback that they take your money in an instant, and take weeks to pay. They don't verify who you are on deposit only on withdrawal. Shady shady shady.

**Moderator**

rharlow, As I told you before it is common practice to verify identity at cashout and not when you deposit. If you think that is shady then you would think all online casinos are shady.

I posted this response to your other post. I suggest you use/make a gmail account as this is the only email service provider that does not block casino emails.

Meanwhile I made a warning in the casino directory about Orange Gamez. Other members have been paid, so do not loose hope.

Posted:14.07.2010, 10:12

Thanks for your help, I appreciate it and don't mean to take it out on you. I do think its shady for a casino to verify on cashout, because i think it should be done on deposit. Obviously, ID is a main concern, but this seems to me to be a way to delay payment to winners.

I deposited from a eWallet account, and am withdrawing to the same account. Why would they need to verify anything?

**Moderator**

rharlow, It is just the way all casinos do things. I hope you get paid soon.

Posted:17.07.2010, 16:55

after 3 weeks got an answer 4 days ago

Hello,

We apologize for the delay response. We are working on issue that was affected some of players' transactions made in June. We guarantee that you will receive your money (179.00)ASAP.
We apologize for the inconvenience!

Best Regards,
Maria

there is still hope ,but who knows when they will pay

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OrangeGamez Casino Reviews | Casino Reviews and Complaints