Opinions please - regarding New York Casino

Posted:30.09.2006, 05:04

Opinions please - regarding New York Casino

I was sent a 500% first deposit bonus email, so checked out the website and also asked online support - both of which confirmed to me that blackjack was allowed as a wagering playthrough.

Played by playthrough and got to $380 - but when I tried to withdraw I was told that blackjack is not allowed??? And I was not allowed to withdraw...

**Moderator**

BLACK JACK IS ALMOST never allowed for play!!
It says clearly on the site!! I just looked, says no Blck Jack

BLack Jack NEVER ALLOWED at a playtech on bonus and I can think of ONLY
770 who lets you play BJ! Sorry!
This is a good casino, I won $1300 here and was paid 3 days

**Moderator**

I JUST COPIED THIS FROM promo page!!!!!!!!

Unless otherwise stated, this offer may not be combined with any other bonuses offered by New York Casino.
This Play Bonus will be given only once per household and/or per account.
To be eligible for this bonus you must deposit a minimum of 20 €/£/$.

Please Note that any players depositing with $ and €, must wager at least (12) twelve times their deposit and bonus amount before making any cash out. Bets placed on Roulette (all sorts of Roulette), Baccarat (all sorts of Baccarat), Blackjack (all sorts of Blackjack), Craps (all sorts of Craps) or SicBo (all sorts of SicBo) do not count toward the wagering requirement. A player can not make any cash-out until he or she has met the wagering requirement.

Posted:01.10.2006, 14:50

Support clearly said Blackjack was allowed - why would I make this up???

**Moderator**

tommouk, Send me your acct# and I will try to help you
They very well could have said that, there are some dumb support people at every casino>> LOL
I believe you, dear, just send me your acct# and I will get a manager to help you

Posted:02.10.2006, 07:11

Thanks! My account number is NYR62928492

But since I played blackjack apparently against the wagering requirement, when you play games that are not in the wagering requirements, your bonus is voided. So I lost my money anyway...

**Moderator**

tommouk, Yes but they can look up the chat, and if they made a mistake they can give you bonus to make it up to you

The worst thing that can happen is nothing

Posted:02.10.2006, 11:00

Ok great thanks, you have restored my faith...

**Moderator**

tommouk, I have been harrassing them today>>
I just said give a bonus or take a couple hours to look up the chat

LOL
I hope they will just give you a bonus either way.. but i have no guarantee

Posted:02.10.2006, 11:49

Ok, thanks for all your help! Wish you luck on your next visit to the casino!

Posted:03.10.2006, 17:36

No news as yet - no news is good news right?

**Moderator**

tommouk, LOL They sent me an email and I didnt Like the answer
so my reply was rather scathing>> I may have gotten on the S*** list
w/ that email

if i dont hear anything
back this time, we probably have no outs

But I wil try again

Posted:04.10.2006, 10:09

Hehe - sorry to get you into trouble!

I did get a bonus though $0.01

They also made me a VIP member but dunno if I'll return...

I liked it there too!

**Moderator**

tommouk,

I would play elsewhere> Sky Kings or XXL
would appreciate your Business more

Posted:04.10.2006, 12:25

Thanks, it's not where I play so much - I feel like I should have won that money . . . ;(