Live Chat Support at Red Stag Casino - Fast!

**Moderator**

I've read plenty of complaints about live chat support lately, so I thought I'd report on a good experience I had at ....

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I went to live chat this morning to ask what games could be played with a $50 bonus I won in a tournament. I knew the answer, but wanted to gauge the level of support at Red Stag. Leo answered immediately and was very friendly. He asked how I was doing and let me know that most games could be played with the money, and that different games counted in various percentages for the playthrough. I am happy to say that I was impressed with Red Stag Casino support and Leo was great!

I don't deposit very often at Red Stag Casino, but I do play their freerolls every day and their monthly buy in tournaments. I have cashed out a few times from tournament wins and was paid in a timely manner.

Posted:01.01.2018, 13:35

Great to hear.... I think I had trouble downloading or something and then never tried again. I'm all about the customer service. I dread having to go to chat. It takes forever, they put me on hold, keep sending pre-programmed messages, then in the end don't solve my problem.

thanks for the info!!!!

**Moderator**

RGALP, I don't think the WGS slots compare to RTG, but I there are a few I like to play such as Dr. Love and Bangkok Nights. I do enjoy the tournaments at Red Stag and Miami Club because they both have $5000-$6000 monthly tournaments for $5-$6. It's really like free money because all you have to do is buy in and play a few spins and not lose all your money and you will win.

WGS tourneys are not played by time, so it's different. I usually win by leaving a certain balance that is high enough to make it into a money spot as opposed to playing and playing until you run out of time. I have won $25-$100 in the last 6 months in the Miami Club and Red Stag monthly 5k and 6k just by buying in a playing a few spins, then leaving my balance. I probably shouldn't tell everyone this!

**Moderator**

The Miami Club monthly tournament is better than Red Stag though because the MC monthly pays "cash" and the Red Stag monthly pays "bonus". That said, Red Stag also has a $1500 weekly freeroll and I have won various amounts many times in that.

Posted:01.01.2018, 14:44

You're soooo smart. Thanks for the tip!!!!!!

Posted:02.01.2018, 07:00

I used to deposit once a month at red stage but my free rolls got cut. When i talked to support they said it was because i did not deposit enough. Over them. Good you had a good experience

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**Moderator**

Cat50, That sucks. And not very smart on the casino's part. I play the freerolls daily, but I also play the monthly 6k for $5.99. I use the previous month's win to enter the next month so it's basically free. If they cut off my freerolls, you will all hear about it!

Posted:02.01.2018, 12:12

Wow....surprised at that one!!!!