Casino Share Loyalty Program HERE TO STAY, but changed


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PostPosted:19.11.2007, 13:20 Reply with quoteBack to top

Thanks, for your input TDTAT. but they are not being fourthright, saying there mega points were going to not change till the 31st of Dec.
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PostPosted:19.11.2007, 13:26 Reply with quoteBack to top

livefree247, I will let them know and so should you!
stuff gets changed all the time when enough people complain Smile
Our forum rep is Mario: ....

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PostPosted:19.11.2007, 14:54 Reply with quoteBack to top

I will Email him.. Thanks. I will let you know, what mario says Very Happy
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PostPosted:19.11.2007, 16:11 Reply with quoteBack to top

I emailed, no response yet though
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PostPosted:19.11.2007, 17:50 Reply with quoteBack to top

nothing from me either Exclamation
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PostPosted:19.11.2007, 18:08 Reply with quoteBack to top

Sorry Mario may be on vacation!! Laughing

when he is working he always answers right away!
Sorry

Or maybe he has thrown himself on the owner's desk
and demanded the old loyalty program for all of
us and been fired! Laughing just kidding Laughing

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PostPosted:19.11.2007, 20:18 Reply with quoteBack to top

You're so funny!!!!!!!!!
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PostPosted:20.11.2007, 05:08 Reply with quoteBack to top

« TDTAT » wrote:
Sorry Mario may be on vacation!! Laughing

when he is working he always answers right away!
Sorry

Or maybe he has thrown himself on the owner's desk
and demanded the old loyalty program for all of
us and been fired! Laughing just kidding Laughing


LMAO Weight Lift

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PostPosted:20.11.2007, 06:39 Reply with quoteBack to top

RE: loyalty programStandard Header|Full Message ViewMario <[email protected]>ViewTuesday, November 20, 2007 4:25:56 AM To:rhonda





Hi Rhonda,


Thank you for making contact with us and also for making yourself heard in this matter.



Yes it has come as a bit of a disappointment in that we will not be offering the same old Mega Loyalty program as before but can ensure you that this will not be the last great offer what we’ve got in the pipeline.



We do like to live up to our motto: ‘Most generous site’



As much as I understand how you feel and what it has meant to you we can ensure you that this will not be the last great offer what we put out there.



Just keep a lookout, we aim to please.



Many thanks again for raising your opinions as we cherish all the feedback we receive, good or bad.



Your comments and concerns been forwarded to the parties that be and to ensure that you are heard.



All of the best,



Mario

Senior Support Executive



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Last edited by livefree247 on 20.11.2007, 06:53; edited 1 time in total
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PostPosted:20.11.2007, 06:51 Reply with quoteBack to top

Well at least Mario did not get fired!! Laughing Laughing
But seriously.. we will start seeing some nice promos
from Casino Share soon that will make up for the
loyalty point change.. we really will get more bonus
money now overall I think Nerd


introducing ‘Double Deal Friday’ – a brand new promotion offering players DOUBLE MEGA points on all slot play EVERY Friday!

And our much-loved Weekly Slots Bonus is going absolutely nowhere - player’s will still earn their weekly MEGA Slots Bonus on slot play from Monday to Thursday!

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Last edited by TDTAT on 20.11.2007, 08:12; edited 1 time in total
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PostPosted:20.11.2007, 07:03 Reply with quoteBack to top

I, really hope so TDTAT. lets pray......... lol
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PostPosted:20.11.2007, 08:39 Reply with quoteBack to top

There wasn't a pop up when they changed it there's only a pop up now ok well I'll take your word for it there is a pop up because when I log in I don't see anything saying they changed it no pop up NOTHING! They should have made an anouncement and I think the old deal should be honored until they do.

but thats my opinioin and thats all I am going to say about that!

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PostPosted:20.11.2007, 08:58 Reply with quoteBack to top

msfilly, no there was none when it changed.. it
was several days if not a week before the pop up came I think.
there was supposed to be one immediately but appearently
for some technical reason it was delayed.. they apologized, but
I complained to Casino share about that...
as well as the change before Dec 31

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PostPosted:20.11.2007, 09:51 Reply with quoteBack to top

« TDTAT » wrote:
msfilly, no there was none when it changed.. it
was several days if not a week before the pop up came I think.
there was supposed to be one immediately but appearently
for some technical reason it was delayed.. they apologized, but
I complained to Casino share about that...
as well as the change before Dec 31


I never got any pop up either...Why didn't they send out emails to all there players....they did the same thing when they took away there monthly match, no popup no email nothing and I still belive they should of kept it the way it was until the 31st of Dec.....


introducing ‘Double Deal Friday’ – a brand new promotion offering players DOUBLE MEGA points on all slot play EVERY Friday!

And our much-loved Weekly Slots Bonus is going absolutely nowhere - player’s will still earn their weekly MEGA Slots Bonus on slot play from Monday to Thursday!

if this is true why wasn't I able to redeem any points last week when I deposited $120 dollars?? and my $75 dollar deposit was on the 9th which was a friday. and I did not redeem anything




Here's, my World class service



Please wait for a site operator to respond.
Welcome to Casino support live help, one moment please for world-class service
Mitch: Hi there and thank you for using our Live Chat facility! Allow me to introduce myself as your chat representative...
Mitch: How can we provide you with world-class service?
tcsr000 : Hi can you tell me what my loylty points were on 11/05
Mitch: One moment please while i look into
tcsr000 : Thanks
Mitch: I will be right with you.
Mitch: I'm sorry for the delay. I'll be right with you.
tcsr00013561 : sure
Mitch: Thank you for waiting. I'll be with you in just a moment.
Mitch: Thank you for waiting. I'll be with you in just a moment.
tcsr000 : world class service, ya right
Mitch: I'm sorry for the delay. I'll be right with you.
Mitch: I will be right with you.
Sincere apologies, you seem to have lost connection with our livechat facility. Please try to connect again

I'm gonna try again!

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PostPosted:20.11.2007, 09:54 Reply with quoteBack to top

livefree247, sorry!! that is why I said email our forum rep..
mario ....

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THE POINTS You already had did not loose value

Basically they thought players would be notified the day
it changed.. the pop up is there when I log in now but
not when the points changed.. they apologized
and will be sending deposit bonuses soon...
Sorry

From Casino Share:
I’m sorry to hear players are upset about CasinoShare’s move to drop the MEGA Points (and notifying them after the fact). It was originally supposed to run until December 31st, but obviously the decision to end it earlier was made. Unfortunately there is nothing we can do about this

Thanks,
Lawrence.


They should have notified us the day
it changed but this program
has been extended 6 months from when it was
scheduled to end It was extended 4 or 5 times and is now over..
sorry
Sorry

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