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Casino Royal Club - This is a bad casino


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Casino Royal Club - This is a bad casino
Age: 59
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PostPosted:22.10.2019, 17:56 Reply with quoteBack to top

I did a withdraw on Sep 5th for $950 and I am still waiting I got a email October 4th telling me I would be getting my withdraw this week and I'm still waiting on that I have emailed the casino and they don't respond back to me I tried to call the casino with the phone number 1-800-360-1856 that is on there website and that is a moving company

This is a bad casino

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TDTAT
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PostPosted:22.10.2019, 18:49 Reply with quoteBack to top

crazyashell12010, That stinks. Thanks for sharing the review and your experiences with Casino Royal Club. That is not a recommended casino. Over a month for a bitcoin payment is not a good sign. All you can do is keep asking them about it I guess. Try all of their phone numbers and email addresses. I sent you an extra email that may help. slightly frowning face
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Age: 59
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PostPosted:22.10.2019, 18:57 Reply with quoteBack to top

When i go to live chat they tell me that your withdraw is processing and I tell them it's been processing over a month Bitcoin pays 2 to 18 days then they tell me you will get your withdraw very soon but i've been hearing that for weeks and still nothing

Here is a email i got on Oct 4th

Casino Royal Club Support <[email protected]>
To:
XXXXXXXXXXXXXXXX

Oct 4 at 9:06 PM

Dear XXXXX,

Thank you for contacting us.

And we would like to inform you that your cashout will be process in next week.

Thank you for your patience.

Regards,
Support Team,
Casino Royal Club
and I still don't have my withdraw

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TDTAT
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PostPosted:22.10.2019, 19:00 Reply with quoteBack to top

crazyashell12010, I removed your email from that post. Sorry, but If you want my opinion you are probably not getting paid. You could try emailing daily and asking for a manager or something. It probably will not help because they are a rogue casino.
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PostPosted:24.10.2019, 06:29 Reply with quoteBack to top

TDTAT I have emailed the manager no one gets back to me
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PostPosted:24.10.2019, 06:45 Reply with quoteBack to top

crazyashell12010, Sorry, I think they are a rogue casino so they are going to stonewall. Hopefully the rival mediation team can help via the email from private messages. Fingers crossed!
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PostPosted:24.10.2019, 09:35 Reply with quoteBack to top

I got my fingers crossed hoping that mediation team can help me
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PostPosted:31.12.2019, 20:28 Reply with quoteBack to top

Casino Royal Club still has not payed me my withdraw and it will be 5 months on Jan 5th it does look like i will not get it
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PostPosted:01.01.2020, 04:11 Reply with quoteBack to top

crazyashell12010, Sorry! They are a rogue casino. loudly crying face
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PostPosted:21.02.2020, 08:53 Reply with quoteBack to top

Hey, I’m sorry that’s sucks! Thanks for the heads up though!
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PostPosted:19.01.2023, 05:02 Reply with quoteBack to top

Thanks for information. I will ignore that.
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